Is your care service caring?

Is your care service caring?

The third question the CQC asks is whether your care service is caring. Caring means that staff involve and treat people with compassion, kindness, dignity and respect. AutumnCare sees your residents as part of our family.  The system follows a person-centred...
The CQC & the Five Key Questions

The CQC & the Five Key Questions

There are five questions the CQC ask of all care services. These five key areas sit at the centre of how the CQC regulates care services. Focusing on these key areas ensures that services are focussed on the things that matter most to people receiving care....