Family Engagement with Care Homes

Family Engagement with Care Homes

Care Quality Commission. Bringing family into the care home and increasing engagement is made easier with Family Connect. Family Connect is a mobile app that allows care staff to communicate instantly with residents' family members.  Family members are able to provide...
Is your care service responsive?

Is your care service responsive?

One of the five key questions the CQC asks is whether your care home is responsive. Responsive means that your service is organised and meets people’s needs. AutumnCare’s person-centred assessments are easily updated. This ensures that care delivery...
Is your care service caring?

Is your care service caring?

The third question the CQC asks is whether your care service is caring. Caring means that staff involve and treat people with compassion, kindness, dignity and respect. AutumnCare sees your residents as part of our family.  The system follows a person-centred...
Is your care service responsive?

The CQC & the Five Key Questions

There are five questions the CQC ask of all care services. These five key areas sit at the centre of how the CQC regulates care services. Focusing on these key areas ensures that services are focussed on the things that matter most to people receiving care....
Is your care service responsive?

Is your care service well led?

One of the five key questions the CQC asks is whether your care service is well led. Well led means that the leadership and management of your service assure the delivery of high quality, person-centred care. They support learning and innovation and promote an open...